FAQ - Frequently Asked Questions

How does counting homeless persons help to reduce and end homelessness?


We need to know the size and scope of homelessness throughout Los Angeles County.  In order to make a difference in the lives of our homeless neighbors, we need to know who they are and where they reside. The Count is the first step to our goal of helping homeless persons find permanent housing.

I’ve never done this before. How will I know how to count homeless people?


All volunteers will be fully trained and provided with equipment and materials.

Can I select which area I want to volunteer in?


Yes! We encourage volunteers to count in the community they are most familiar with!  Visit www.TheyCountWillYou.org to register and indicate your area preference. 

What is the time commitment and expected schedule for the Homeless Count?


The time commitment is generally 3-5 hours for most volunteer roles on the day/night of the Count.  However, if you would also like to volunteer before and after the Count, please let us know when you register.

What will I be doing as a volunteer?


There are many volunteer roles available to help make the Homeless Count a success:

Volunteer Counters, Drivers or Navigators – receive training and materials on the day of the Count. Trained volunteers are deployed in groups of 2-4 to count specific blocks in an area.  Each position will be outside counting for up to 4 hours.

Office Volunteers – make phone calls to recruit volunteers; help with data entry; provide support at LAHSA headquarters. Shifts are 2-4 hours on the night of the Count.  You can also decide if you want to volunteer before, during or after the Count.

Can I invite others to join?


Yes! Once you’re registered, you can invite as many people as you would like simply by sending them the registration link.

I’m younger than 18, can I volunteer?


Yes! Youths age 14 to  17 years can sign up as volunteers to work at LAHSA headquarters before, during and/or after the Count. On the night of the Count, you can also work 2-4 hours at a deployment site. However, youth under 18 cannot participate as street count volunteers.